Tackle The Human Side of Your CRM Strategy with Qstream for Salesforce.com

Available today, Qstream for Salesforce.com seamlessly integrates two powerful platforms to manage and measure the strengths of your sellers from within the CRM system they use every day. Companies that use Qstream to address the human-side of selling have seen unprecedented increases in the baseline skills of their customer-facing teams within weeks.

Unlike guided selling tools, Qstream equips your people for the sort of dynamic, value-added conversations that enterprise buyers demand -- not the scripted kind. More importantly, it provides insights back to sales management on what your sales people and service teams say when they interact with your prospects and clients, providing highly targeted opportunities for coaching that move the needle.

Some of the benefits of Salesforce integration:

• Simple: Through single sign on, users can access Qstream functionality from within Salesforce using their Salesforce ID. No additional credentials required.
• Easy: Reps receive alerts and respond to fun scenario-based Qstream Q&A challenges on their Salesforce Qstream tab, receiving instant feedback and brief explanations that reinforce sales skills, messaging, behaviors and more. Or, they can respond to challenges from any mobile device. Sophisticated app technology synchs the challenge questions so they are always up to date.
• Fast: Takes only minutes every few days; an alert on the Salesforce tab or mobile phone alerts them to awaiting challenges.
• Fun: Based on their responses, reps score points and compete for top position on the Qstream leader boards with up-to-the-minute rankings. Onboard comment tools let users comment on the challenge and share best practices.
• Engaging: Select challenge types including multiple choice, multiple correct, fill in the blank, surveys and more. Challenges can be text only or include rich media such as high-quality images, video, podcasts, PDFs and more. No plug ins required.
• Effective: Developed at Harvard, Qstream is clinically proven to increase knowledge retention by up to 170%, and durably change selling behaviors that impact the bottom line.

Powerful Analytics
No other solution (including Salesforce Wave analytics) gives you everything you need to run a high-performance sales team. Qstream’s flexible tagging system can be used to assess sales force capabilities in unlimited ways. Compare results over time, across teams and regions, continuously monitoring metrics such as engagement and proficiency by topic, tenure, training and more to identify team strengths. Or blend Salesforce.com data to correlate results with quota performance.

Available in 18 languages, Qstream makes global deployments a snap. A highly secure, multi-tenant SaaS infrastructure scales for the largest sales organization or enterprise. Qstream plugs into your CRM easily, and works with Enterprise, Premium and Unlimited Salesforce.com and Veeva® editions. See us on AppExchange or call to discuss how we can help you get started today.

For more strategies in shifting your focus from process to people, download our free ebook: Why You Must Stop Ignoring Your "Average" Sales Performers